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Terms of Service

Last updated: March 2026

Service description

Tiny Sleepers provides behavioural baby sleep consulting via WhatsApp. Our service is educational in nature and is not medical advice.

Scope of service

We provide guidance on:

  • Sleep routines and schedules
  • Sleep environment optimisation
  • Gentle settling methods
  • Wake windows and nap transitions

We do not provide medical advice. If your child has medical concerns (breathing issues, suspected reflux/CMPA, weight gain concerns, developmental delays, persistent fever), we will always recommend consulting your GP or health visitor.

Payment and refunds

Payment is required before the start of each support package. We offer adjustments to our approach if initial methods are not working but do not offer refunds for services already delivered.

Confidentiality

All WhatsApp conversations are confidential. We never share client information, messages, or screenshots without explicit written consent.

Testimonials

All testimonials are genuine and used only with explicit consent. We comply with ASA (Advertising Standards Authority) guidelines and never guarantee specific results.

Limitation of liability

While we strive to provide the best guidance possible, we cannot guarantee specific sleep outcomes. Every baby is different and results vary. Our advice follows NHS and Lullaby Trust guidelines but is not a substitute for professional medical advice.

Contact

For questions about these terms, please contact us.